MARGARET AND HERMIONE
SHIPPING AND RETURNS

SHIPPING

You can place your order any time 24/7. All orders will be sent as soon as possible. Pleas note, we do not ship on Saturdays, Sundays and Bank Holidays.

Free shipping to Austria over €150,00
€5,00 Austria Standard under €150,00
2 working days

Free shipping to Europe EU, Switzerland Standard over €200,00
€14,00 Europe EU Standard under €200,00
3-7 working days

Free shipping to Europe not EU Standard over €300,00
€20,00 Europe not EU Standard under €300,00
5-15 working days

€25,00 World Standard
5-20 working days

The shipping costs will be automatically added to the selection in your cart.If you are ordering products to be delivered outside of the EU, they may be subject to taxes, fees, levies or other charges due to local laws or customs rules. This costs have to be payed by the customer.We cannot accept responsibility for late deliveries due to circumstances outside of our control.

RETURNS

We want to make you 100% happy with your purchase, so in case you would like to return or exchange your item for a different style/ colour/ size, please make sure returns are made within 14 days of receiving your goods. If there is no suitable replacement, you will get a refund. SALE items are exempt from the return.
Please try the swimwear with underwear. Our products can only be exchanged or returned if they are unworn and in their original condition with all tags. Please try to also include the MARGARET AND HERMIONE-box, this helps preserving our environment. To return your MARGARET AND HERMIONE product, please fill in the return form which you’ll find in the box.

The address for returns is:
MARGARET AND HERMIONE SHIPPING DEPARTMENT
Augasse 4
8280 Fürstenfeld
AUSTRIA

The costs for the return shipping is to be payed by the customer. In case of an exchange, MARGARET AND HERMIONE pays for the second shipping to the customer. Please make sure your return package is trackable. Without a tracking number we cannot guarantee a safe arrival of your return.